LEGAL REFERENCE

Our Terms Shape Your Account

These Terms & Conditions set out how depo89 operates, what we expect from you, and how we handle your account, deposits and withdrawals. We've written them to be...

Account SecurityPayment RulesGameplay PolicyDispute ResolutionIndonesia Compliance
depo89 Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Get Help With Your Account

Live Chat Support Our team responds to account and terms questions...
Email Support Send detailed questions about your account or these...
Account Settings Review your Deposit references, payment method and account...
WHY THIS PLATFORM

Why These Terms Matter

Clear Account Rules

We spell out what happens when you deposit, play and withdraw so there are no surprises. Every rule is designed...

Payment Security

DANA, OVO, GoPay and QRIS transactions are encrypted and verified. We never store full payment details on our servers; your...

Dispute Handling

If a transaction goes wrong or you spot an issue, our support team investigates and resolves it within our stated...

Account Integrity

These Terms protect against fraud, multi-accounting and collusion. We monitor for suspicious patterns and act to keep the lobby fair...

Withdrawal Guarantees

Your winnings are yours. We process withdrawals to your chosen payment method within the timeframe stated in these Terms, no...

Transparency

We update these Terms only when necessary and notify you in advance. You always know what you're agreeing to before...

BENCHMARKED

How Our Terms Stack Up

01

Account Opening

Seconds to sign up; full lobby access once verified. No hidden steps or delayed activation.

02

Deposit Flexibility

DANA, OVO, GoPay and QRIS all accepted. Minimum deposit is low; no maximum caps on regular play.

03

Withdrawal Speed

Funds return to your wallet within the timeframe we state. No surprise holds or verification loops after payout approval.

04

Bonus Terms

Any promotions running are spelled out upfront. Rollover requirements and game restrictions are clear before you claim.

05

Account Closure

You can close your account anytime. Remaining balance is returned to your payment method within five business days.

06

Dispute Resolution

Contact support first. If unresolved, escalation paths are documented in these Terms with expected response times.

07

Data Privacy

Your personal and payment data are encrypted. We never sell or share your details with third parties outside our payment processors.

What Defines Our Policy

Indonesia-First Design

These Terms are written for Indonesia players. DANA, OVO, GoPay and QRIS are native to how you pay; we've built the policy around them.

Real-Time Transparency

Your account dashboard shows deposit history, withdrawal status and any active limits. No hidden fees or surprise deductions.

Fast Payouts

Withdrawals to DANA, OVO, GoPay and QRIS are processed same-day when submitted before 5 PM. No delays, no excuses.

Account Security First

Two-factor authentication is available. We monitor for unauthorised access and lock accounts immediately if we spot suspicious activity.

Fair Play Guarantee

All games are certified and audited. These Terms outline how we prevent fraud and ensure every round is legitimate.

Support Always Open

Live chat, email and in-app messaging are available 24/7. We answer terms questions and account issues without delay.

Terms & Conditions Questions

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, set a new password and you're back in. If you don't receive the email, contact support and we'll resend it or help you regain access.

No. These Terms prohibit multi-accounting. One person, one account. If we detect duplicate accounts, we'll close them and may forfeit any balance. This protects fair play for everyone in the lobby.

Minimum withdrawal is Rp 50,000. Maximum per transaction is Rp 50,000,000. Daily limit is Rp 100,000,000. These limits reset at midnight Jakarta time. Contact support if you need a temporary increase for a specific withdrawal.

DANA, OVO, GoPay and QRIS withdrawals are processed within 24 hours of approval. Most arrive within 1–2 hours. Bank transfers may take 1–3 business days depending on your bank. We'll show the expected timeframe before you confirm.

Contact support immediately with your transaction ID and details. We'll investigate within 48 hours. If we find an error on our side, we'll reverse it and credit your account. If the transaction is valid, we'll explain why in writing.

Yes. Go to Account Settings and select 'Close Account'. Any remaining balance will be returned to your payment method within five business days. Once closed, you'll need to contact support to reopen it.

Completely. We use bank-level encryption for all DANA, OVO, GoPay and QRIS transactions. We never store your full payment details; your wallet provider handles that. Your data is never shared with third parties outside our payment processors.